Prepare These Details
- Payment method used.
- Exact amount and time.
- Transaction reference or receipt.
- Account ID or registered phone if requested through official support.
- Screenshot of the error or pending status, with private codes hidden.
Do Not Repeat Payments Too Quickly
If a deposit is pending, avoid sending the same amount again until the first transaction is checked. Duplicate payments can make support review harder.
Full Guide
For full payment steps, read 966PK Payment Methods. For first-time deposits, see 966PK Deposit Guide. For stuck withdrawals, use Withdrawal Problems.